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Organiser and Facilitator Guidelines

To keep everyone safe we are asking all our organisers to follow the guidelines below…

  • If any of your delegates become ill during your event, you must let a member of staff know and ask the delegate to leave the venue.
  • Ensure your delegates are aware they will need to check-in either through the NHS App or through our own check-in system when they arrive. This will be obligatory for any event.
  • The maximum capacities must be adhered to. The maximum capacities in each room include delegates and facilitators. It is the total number of people allowed in the room at once and allows for social distancing. Therefore, we will not be able to add any furniture or chairs during your visit.
  • Do not allow people to wait in the communal areas of the building. If your event or meeting requires a waiting room then you may need to hire an additional room. Alternatively, you can ask guests to wait outside the building or at one of the many cafés nearby. This is to reduce the risk of contamination and make social distancing easier within the building.
  • Encourage visitors to use the one-way system and maintain social distancing. To reduce the risk of contamination a one-way system is being employed. A map to help delegates find their way round the building can be found on our website.
  • Do not allow facilitators or delegates to move the furniture in your room. We are employing the use of new social distancing layouts; they have all been measured to include either 1.50m – 2m distancing.
  • Food and drink can be consumed inside the room. However, shared meals and catering are not permitted.
  • Payments can be accepted by card over the phone or by BACs, we are discouraging the use of cash and cheques where possible to reduce the spread of germs.
  • We recommend that face coverings are worn during the event itself unless the activity cannot be done whilst wearing a face covering.
  • We are encouraging all staff and delegates to keep noise to a minimum to reduce the risk of contamination. If you have chosen the Main Hall, Balconies or Upper Hall then please consider hiring the PA system. We also have a mobile loop system which can be hired free of charge.

If government guidelines change then these procedures will be revised.

Further information About Organising Events

Track and Trace

We have implemented the following track and trace policy for all staff and event organisers to follow.

More information

Organiser Requirements

We require all organizers and organisations to agree to the following conditions before confirming their booking.

More information