We understand plans change and sometimes it is necessary to cancel. From the moment we take your booking there are costs incurred.
To cover these costs we must charge cancellation fees. The cancellation fee charged depends on the period of notice given;
You are able to move your booking date once without incurring a charge. If there is a national lockdown then no cancellation charges are due.
| Notice Period | Cancellation Charge |
|---|---|
More than 3 calendar months prior to the Hire Period |
10% of room hire |
More than 1 but less than 3 calendar months prior to the Hire Period |
25% of room hire |
More than 7 days but less than 1 calendar month prior to the Hire Period |
50% of room hire |
More than 72 hours but less than 7 days prior to the Hire Period |
75% of room hire |
Less than 72 hours prior to the Hire Period |
100% of all charges (room hire + any food, drinks or equipment ordered) DDR bookings will be charged at 100% of confirmed numbers |
For further information on our cancellation policy please refer to the terms and conditions.
