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Cancellation Policy

We understand plans change and sometimes it is necessary to cancel. From the moment we take your booking there are costs incurred.

To cover these costs we must charge cancellation fees. The cancellation fee charged depends on the period of notice given;

Notice Period Cancellation Charge

More than 3 calendar months prior to the Hire Period

10% of room hire

More than 1 but less than 3 calendar months prior to the Hire Period

25% of room hire

More than 7 days but less than 1 calendar month prior to the Hire Period

50% of room hire

More than 72 hours but less than 7 days prior to the Hire Period

75% of room hire

Less than 72 hours prior to the Hire Period

100% of all charges (room hire + any food, drinks or equipment ordered) DDR bookings will be charged at 100% of confirmed numbers

For further information on our cancellation policy please refer to the terms and conditions.